A med spa is usually not a health information custodian under PHIPA, but the nurse or physician working inside it is. What that means for who is allowed to write your review replies.
Software, agency or done-for-you review management for an Ontario dental practice. What O. Reg. 853/93 and Google's third-party policies actually require, measured prices read on September 18, 2026, and how to choose.
Birdeye and Podium compared for a one-location dental or med spa clinic in Ontario or Quebec: what their pricing pages say on September 15, 2026, who writes the review replies, and when a done-for-you service is the better fit.
What an Ontario dentist can and cannot write in reply to a negative Google review. PHIPA section 4(1)(b) and section 29, the RCDSO position, a five-step method and three reply templates.